JEN Beijing by Shangri-La

Excellent Stay in the Heart of Beijing! ⭐⭐⭐⭐⭐ I booked all my hotels through Booking.com. I chose JEN Beijing by Shangri-La because it’s located in the CBD area, just about a 35-minute drive from the airport. The hotel is part of the fully integrated China World Complex, which includes premium malls, offices, and restaurants. One of the highlights of my stay was the airport pickup service organized by the hotel. This was especially important for a first-time visitor. As soon as I stepped off the plane, I was greeted by a dedicated airport butler (Kiki), who helped me get through all arrival formalities in just 15 minutes. She collected my luggage and escorted me directly to the limousine provided by the hotel. The arrival assistance, including help with completing the arrival card, was absolutely first-class. The hotel itself is very comfortable, and the front desk has English-speaking managers, which made communication easy. I had booked the room one day in advance, so I was able to check in immediately without waiting until the standard 2 PM check-in time. All the major attractions are within walking distance, and there's even direct access to China World Mall from the hotel, which is very convenient. The breakfasts were excellent and offered a wide variety of options to suit all tastes. There are also two great restaurants in the hotel. My room was beautiful, with a stunning view of the CCTV Headquarters (locally known as “the Pants” 😊). There’s free Wi-Fi, an indoor swimming pool, a spa, and many other amenities that make you feel at home and not want to leave. A deposit was held on my card at check-in but was refunded within two days after my stay. I truly enjoyed everything and highly recommend this hotel if you are planning to stay in Beijing.

It's a top class hotel, nothing to complain about. Staff were friendly and helpful. We got a free upgrade when we arrived and the room was really nice. The view was spectacular from the 22nd floor facing the CCTV building. The buffet restaurant had a really good selection of food, and even had a malatang station (you select meat and veges and a chef cooks it for you). The hotel is above a really large mall, but it's all fancy expensive stuff. There is a really fancy chocolate shop maybe 4 times more expensive than NZ! The mall leads directly to a train station, which was very convenient for getting around.

The room is just perfect, extremely comfortable bed, incredible shower, amazing view! Everything! We stayed 6 nights and didn’t want our trip to end! We opted for the half board package which included breakfast and dinner, the breakfast was great and had many options to choose from between western or asian! The dinner was more asian oriented but many tasty options as well :) Also the other amenities such as coworking and gym were incredible, we were working remotely so it was an amazing plus! We would love to stay here again!

Had an amazing pool and gym set up and also a WeWorks floor for meetings which was great. The Breakfast Buffet was great also so it had everything I needed for a business trip on steroids plus great location attached to a Mall for more food and shopping options. Staff were amazing from the front desk when I thought I had lost my wallet to the gym and pool team who were always very helpful. Bright modern hotel with ShangriLa quality only issue is we need more of these hotels made business travel a Joy at Jen!

Lovely modern hotel with good sized room and comfy bed. Easy access to the mall where you could also catch the subway. Staff were friendly with good spoken english. We found the location to be convenient and enjoyed hiring bikes that were outside the hotel. We had a great view from our room and could see the CCTV Headquarters building which is quite impressive! We ordered room service one night and the food was lovely.